Key Details

  • Salary £19,000 + benefits
  • Contract Permanent
  • Location Maidstone

Customer Executive

Job Ref: 19649

Job Description

Our client an award winning law firm are looking for a Customer Executive to join their Debt Recovery department in their Maidstone Office.

Duties include:

  • Ownership and responsibility of debt recovery cases
  • Research and analyse cases
  • Produce and proofread outgoing letters and documents
  • Undertake telephone collections
  • Engage with debtors to find constructive solutions
  • Deliver tangible results within agreed timeframes
  • Adhere to regulatory requirements to ensure that collections are maximised but within compliant framework
  • Actively contribute to team and routine case review meetings

This position would suit someone with a Debt Recovery background or a school/university leaver with the following skills & qualifications:

  • Attention to detail and flexible working attitude
  • Determined to reach goals and targets
  • 5 GCSE grades A* – C (including Maths & English)
  • Great communication skills face to face and via telephone
  • Attention to detail and flexible working attitude

This is a full time position working Monday to Friday 8 am – 4 pm and 10 am – 6 pm alternate weeks. In addition to a starting salary of £19,000 this client offers an excellent benefits package.

We are acting as an employment agency in relation to this role.

Essential Skills

  • 5 GCSE grades A* – C (including Maths & English)
  • Determined to reach goals and targets
  • Great communication skills face to face and via telephone
  • Able to work within a team
  • Attention to detail and flexible working attitude

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