Key Details

  • Salary £9.23
  • Contract Temp to Perm
  • Location Maidstone

Junior IT Helpdesk Support Technician

Job Ref: Temp to Perm

Job Description

Our client based in Maidstone have an exciting opportunity for a Junior IT Helpdesk Support Technician to join their award winning digital marketing company on a temporary to permanent basis. If you have excellent customer service and problem-solving skills, then this is a great opportunity with a clear career path.

Duties include:

  • Responding to general technical telephone/email support queries
  • Helping people set up their POP3/IMAP emails on PC’s, Mac’s and mobile devices
  • Supporting various Content Management/Ecommerce Platforms
  • Assisting with domain name and hosting queries
  • Performing day to day technical administration using internal systems
  • Assist other members within the IT department when necessary
  • Offering internal support such as PC, Mac, Network and Printer Maintenance to staff members within other departments

 

Full training will be provided, however problem-solving skills and a keen I.T. interest are essential.

The following skills would also be beneficial:

  • Linux
  • Perl
  • Php
  • HTML
  • Database Management
  • SSH
  • SSL
  • FTP
  • WordPress CMS
  • Magento Ecommerce Platform
  • Microsoft Office 365
  • Active Directory

Working hours Monday – Friday 9 am – 5.30 pm. Pay rate £9.23 per hour.

We are working as an Employment Business in relation to this role.

Essential Skills

  • Customer Service Experience
  • Knowledge of Microsoft & Apple operating systems

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